When it comes to choosing the wrong ISP, this can be disastrous. To ensure that you won’t go wrong with your choice, you have to think of many factors such as the uptime, capacity, field response and equipment. When you would choose an ISP, you should not make your selection on the price or familiarity. Because of the abundance of the ISPs these days, it can be tempting to just simply go with the cheapest or the quickest option. This may save you some cash in the short-term but doing this could end up causing you more headaches and also lost productivity in the long run.
Here are some things that you need to consider when you select an ISP. You have to look at the uptime commitments. You should know that of the promises made by the ISPs, none is surely worth anything when the ISP will not fulfill the uptime commitments. The circuits must work. When they don’t then the organizations would become dependent on the cloud phone systems service. You must find service legal agreements which provide real and measurable targets for the uptime and not just 99.9 percent operational guarantees. You should insist on certain wording that would govern what would happen if there is service failure.
The speed is another essential factor to take into account. Many of the customers would tend to rate the ISP just on advertised downstream speeds. While there are many ISPs which promote 5 mbps or a much faster service to the businesses, such claims should be tested. Marketing claims are at times excessive and there are many excuses. Prior to ordering, you need to ask from the other clients about what they have experienced so that you can have an idea about the ISP’s downstream speeds. You may also test all the new circuits’ speeds the day that they are being installed. Also, you can find the ISPs with the quickest upload and also download speeds being tested by the users worldwide with the use of the speedtest. Check out https://en.wikipedia.org/wiki/Internet#History for more details about internet.
Also, make sure that you are able to get excellent customer or technical support. Even the best connections would encounter some issues and this is the reason why you must get proper customer service so that issues will be properly addressed. When things would go wrong, you must have a really accessible technical support. You need to find the ISP that provides great technical support which can meet the requirements.
When making a selection on the ISP, the price can also be a factor but you should not focus on this. You should focus on the field response, the uptime, the sip trunking providers as well as the capacity due to the internet circuits nowadays. If you are going to consider the price, you should compare apples to apples.